U.S. Domestic Locations: FREE USPS Priority Mail or USPS First Class Mail (small items)
International Locations (Outside of U.S.): Please contact us
We do not accept returns unless an official written letter from the designer's /brand's authorized person and/or organization has been provided to confirm that the item is inauthentic. Oral conversation between a brand's/retail store's sales do not have support to the claim. Refund will only be proceeded after an official written letter from the designer's /brand's authorized person and/or organization has been provided and confirmed.
Wholesale Payment Methods:
We only accept Zelle Quickpay and Wire Transfer payment for all wholesale orders.
If you proceed your order with credit card or Affirm, your order will be cancelled.
Wholesale Payment Clearance:
Please write your order number on your payment note when you send a payment to us. We will not be able to identify who has sent a payment if order number is not on the payment note.
It takes up to 3 business days for Zelle Quickpay or wire transfer to clear.
How to Buy Wholesale?
In order to be eligible for a wholesale purchase, you will need to confirm with LUXCELLENT that you will be reselling the items you purchase from our wholesale channel and LUXCELLENT may request to see a tax-exempt form in order to exempt your taxes responsibility from the wholesale order.
To make a wholesale purchase, please email firstname.lastname@example.org with the items' SKU# and the offered prices. LUXCELLENT's wholesale team will reply you with counteroffers or let you know if we will accept/decline the offered prices.