Shipping and Return
Buying from LUXCELLENT
Domestic Shipment (Within United States): Free Shipping
International Shipment: We currently do not ship to international locations. We recommend using a forwarding company to assist you with shipping the order, and the forwarding company can assist you with any custom issues.
Taxes: Sales tax will be charged on all items shipped to NY.
Return Window: Return request must be sent to email@example.com within 3 days from the shipping carrier's tracking page delivery date.
Return Restocking Fee:
A restocking fee of $25 + 3% of the order total will be charged to a returned order of a total under $2000.
A restocking fee of $50 + 3% of the order total will be charged to a returned order of a total of $2000 or more.
The item(s) returned must be in unused condition and the request has to be made within the return window to be accepted.
Selling to LUXCELLENT
Domestic Selling/Consignment (Within United States): Free shipping label provided by LUXCELLENT
Consignor/Seller who chooses to ship at their own cost: LUXCELLENT is not responsible for any lost or damage of the item/package.
International Selling/Consignment: Seller/Consignor will be responsible for shipping the item to us (custom fee will be charged to the seller/consignor).
*Taxes: Sales tax will be charged on all items shipped to NY.
【RETURN on Consignment】
For seller within the US and outside of the US, we are unable to perform a return once the item has been shipped to us.
For consignor within the US, consignor may request a return for the item before the 90-day consignment expires. LUXCELLENT will not be responsible for the return shipping cost if the consignor has decided to retrieve the item before the 90-day window. LUXCELLENT will cover the return shipping cost if the item is unsold for 90 days and the consignor would like to request the item back.
For consignor outside of the US, we do not cover return shipping cost nor custom fees. However, if the item is unsold in 90 days, the consignor can continue the consignment with LUXCELLENT until the item is sold, or the consignor can request a buy-out price from LUXCELLENT and get paid immediately.
is a registered trademark of NYC Fashion Revival LLC (hereinafter "NYCFR"). LUXCELLENT is operated by NYCFR. Any kind of use of the aforesaid registered trademark of NYC should be subject to a written consent of NYCFR. NYCFR is an independent company and is not an affiliate, agent, employee or legal representative of any designer brand and/or brand name. This website and any information (including but not limited to the product information, hereinafter the "Information") are provided “as is" and to the extent permitted by law, without any kind of (express or implied) guarantee, commitment or liability. Except in case of willful misconduct, is not liable for any damages that are caused by or in connection with the use of the Information. In any case, NYCFR is not liable for and assumes no responsibility for any indirect, incidental or consequential damages that are caused by or in connection with the use of the Information. The products being sold and/or has sold on LUXCELLENT website have not been verified by and is not provided by the designer brand/or brand name and that the designer brand/or brand name does not guarantee the products being sold and/or have sold are genuine. LUXCELLENT is a third-party company offers experiences and opinions on LUXCELLENT's study of preowned designer brand/or brand name. The authenticity and verification of products are opinions of LUXCELLENT. The opinion of authenticity should not be used as a guarantee.